- Products purchased online can be returned according to O.G. 130/2000 in maximum 14 days from the date of acquisition.
- The customer is entitled to notify in writing the cancellation of the purchase, without penalties and without giving any reason, within 24 hours of receiving the product.
- The return expenses will be borne by the buyer, using the same courier service which delivered the shipment. We do not accept parcels for which transportation cost was not paid by the sender.
- The buyer is responsible for product damage or loss during the delivery return to DOGARU CATALINA IULIANA.
- DOGARU CATALINA IULIANA will return the value of the order not later than 10 days from the date of informing in writing the intention of returning. The amount returned and return conditions do not include transportation costs.
- We do not accept the return of the products where the attached seal was removed, which show physical signs of wear, without labels and original packaging.
- Refunds will be made into a bank account provided by the customer.
